Refund & Return Policy

Effective Date: 15-04-2026

At Podiyo.in, we strive to ensure customer satisfaction. This policy outlines the terms for returns and refunds.

1. Return Eligibility

• Products can be returned within 7 days of delivery.
• Items must be unused, undamaged, and in original packaging.
• Return requests must be initiated within the return period.

2. Non-Returnable Items

• Used or damaged products (not due to our fault)
• Items without original packaging
• Personalized or customized products

3. Return Process

• Contact our support team to request a return.
• Provide order details and reason for return.
• Once approved, instructions will be shared.

4. Refund Policy

• Refunds will be processed after the returned item is inspected.
• Approved refunds will be credited to the original payment method.
• Refund processing may take 5–10 business days.

5. Damaged or Incorrect Products

• If you receive a damaged or wrong item, contact us within 48 hours.
• We will arrange a replacement or full refund.

6. Cancellation Policy

• Orders can be canceled before they are shipped.
• Once shipped, cancellation is not possible.

⚠️ Note: Shipping charges (if any) are non-refundable unless the return is due to our error.

7. Contact Us

Website: https://podiyo.in

Email: podiyoecom@gmail.com

Phone: +91 8921361332

By shopping with Podiyo.in, you agree to this Refund & Return Policy.